Terms & Conditions

Terms and Conditions for Viraldokan.com

Last Updated: May 30, 2025

Welcome to Viraldokan.com! These Terms and Conditions (“Terms”) govern your access to and use of the Viraldokan.com website, services, and content (collectively, the “Service”). By accessing or using the Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our Service.

1. Acceptance of Terms

By creating an account, making a purchase, or otherwise using the Service, you signify your unreserved acceptance of these Terms, and you enter into a binding agreement with Viraldokan.com (hereinafter “we,” “us,” or “our”).

2. Eligibility

You must be at least 18 years old or the age of legal majority in Bangladesh to use the Service. If you are under 18, you may use the Service only with the involvement and consent of a parent or legal guardian.

3. Account Registration

  • Accuracy: You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.
  • Account Security: You are responsible for maintaining the confidentiality of your account password and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security. We will not be liable for any loss or damage arising from your failure to comply with this Section.
  • One Account: Each user is allowed to maintain only one active account.

4. Service Description and Subscriptions

  • Subscription-Based Service: Viraldokan.com provides access to various digital content and services through premium subscriptions. The specific content, features, duration, and pricing of each subscription will be detailed on the respective product pages.
  • Payment: All payments for subscriptions are due in advance. By purchasing a subscription, you authorize us to charge your selected payment method for the subscription fees.
  • Automatic Renewal (if applicable): Some subscriptions may be set to automatically renew. If your subscription is set to auto-renew, you will be notified at the time of purchase. You can manage your subscription settings, including auto-renewal, through your account dashboard.
  • Pricing: We reserve the right to change our subscription plans or adjust pricing for our Service or any components thereof in any manner and at any time as we may determine in our sole and absolute discretion. Any price changes or changes to your subscription plan will apply no earlier than 30 days following notice to you.
  • Service Availability: While we strive for continuous availability, the Service may be subject to limitations, delays, and other problems inherent in the use of the internet and electronic communications. We are not responsible for any delays, delivery failures, or other damages resulting from such problems.

5. Payments and Refunds

  • Payment Methods: We accept various payment methods as indicated on our website. All transactions are processed securely through third-party payment gateways (e.g., local mobile banking, credit/debit card processors). We do not store your full payment card details on our servers.
  • Refund Policy:
    • No Refunds for Digital Content: Due to the nature of digital goods and instant access to content, all sales of subscriptions are generally final and non-refundable, unless otherwise stated on a specific product page or required by applicable consumer protection laws in Bangladesh.
    • Exceptional Circumstances: Refunds may be considered in exceptional circumstances, such as proven technical malfunction preventing access to the service for an extended period that is directly attributable to Viraldokan.com, and which we are unable to resolve within a reasonable timeframe. Any such requests must be made within 72 hours of purchase and will be reviewed on a case-by-case basis.
    • How to Request a Refund: To request a refund under exceptional circumstances, please contact our customer support at viraldokan002@gmail.com with your transaction details and a clear explanation of the issue.
    • Payment Gateway Fees: Please note that any processing fees charged by payment gateways are typically non-refundable by them, and we may deduct such fees from any refund issued.

6. User Conduct and Restrictions

You agree not to:

  • Use the Service for any unlawful purpose or in any way that violates these Terms or any applicable local, national, or international law, including the Digital Security Act, 2018, and the ICT Act 2006 of Bangladesh.
  • Reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the content on our Service, except as expressly permitted by these Terms.
  • Engage in any activity that interferes with or disrupts the Service (or the servers and networks which are connected to the Service).
  • Attempt to gain unauthorized access to any portion or feature of the Service, or any other systems or networks connected to the Service or to any of our servers.
  • Circumvent, disable, or otherwise interfere with security-related features of the Service or features that prevent or restrict use or copying of any content or enforce limitations on use of the Service or the content therein.
  • Use any robot, spider, or other automatic device, process, or means to access the Service for any purpose, including monitoring or copying any of the material on the Service.
  • Impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity.
  • Share your account credentials or subscription access with unauthorized individuals.

7. Intellectual Property Rights

  • Our Content: The Service and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by Viraldokan.com, its licensors, or other providers of such material and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
  • Your Use: These Terms permit you to use the Service for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Service, except as incidental to normal web Browse, or as explicitly permitted by the Service itself.
  • Third-Party Content: Content accessible through our Service may be subject to the intellectual property rights of third parties. You agree to respect all such rights.

8. Disclaimers and Limitation of Liability

  • “As Is” Basis: The Service is provided on an “as is” and “as available” basis, without any warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.
  • No Guarantees: We do not warrant that the Service will be uninterrupted, secure, or error-free, that defects will be corrected, or that the Service or the servers that make it available are free of viruses or other harmful components.
  • No Liability for Third-Party Content/Services: We act as a platform for providing access to various third-party subscription services. We are not responsible for the content, functionality, privacy policies, or practices of any third-party websites or services that may be linked to or integrated with our Service. Your interaction with any third-party service is solely at your own risk.
  • Limitation of Liability: To the fullest extent permitted by applicable law, in no event will Viraldokan.com, its affiliates, licensors, service providers, employees, agents, officers, or directors be liable for damages of any kind, under any legal theory, arising out of or in connection with your use, or inability to use, the Service, any websites linked to it, any content on the Service or such other websites, including any direct, indirect, special, incidental, consequential, or punitive damages, including but not limited to, personal injury, pain and suffering, emotional distress, loss of revenue, loss of profits, loss of business or anticipated savings, loss of use, loss of goodwill, loss of data, whether caused by tort (including negligence), breach of contract, or otherwise, even if foreseeable.

9. Indemnification

You agree to defend, indemnify, and hold harmless Viraldokan.com, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms or your use of the Service, including, but not limited to, your User Contributions, any use of the Service’s content, services, and products other than as expressly authorized in these Terms, or your use of any information obtained from the Service.

10. Governing Law and Dispute Resolution

  • Governing Law: These Terms shall be governed by and construed in accordance with the laws of Bangladesh, without regard to its conflict of law principles.
  • Dispute Resolution: Any dispute, controversy, or claim arising out of or relating to these Terms or the breach, termination, or invalidity thereof shall be settled by arbitration in accordance with the provisions of the Arbitration Act, 2001 (Act No. VIII of 2001) of Bangladesh. The seat of the arbitration shall be Dhaka, Bangladesh. The language of the arbitration shall be Bengali or English.
  • Consumer Rights: Nothing in this section shall affect your rights as a consumer under the Consumer Rights Protection Act, 2009 of Bangladesh.

11. Termination

We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms. If you wish to terminate your account, you may simply discontinue using the Service or contact us.

12. Changes to These Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service.

13. Miscellaneous

  • Entire Agreement: These Terms and our Privacy Policy constitute the entire agreement between you and Viraldokan.com regarding the Service.
  • Severability: If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.
  • Waiver: No waiver of any term or condition set out in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of Viraldokan.com to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.
  • Assignment: You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations under these Terms without restriction.

14. Contact Us

If you have any questions about these Terms, please contact us:

  • Email: viraldokan002@gmail.com
  • WhatsApp / Mobile: 01304899157

Crucial Advice for Viraldokan.com (Owner):

  1. Legal Review is MANDATORY: This draft is a general template. You must have a lawyer specializing in e-commerce and Bangladeshi law review and customize these Terms. Specific nuances of Bangladesh’s Digital Security Act, ICT Act, Consumer Rights Protection Act, and future data protection laws need precise legal interpretation.
  2. Refund Policy Clarity: Be absolutely clear and consistent with your refund policy. Digital goods are tricky. If you offer any refunds, specify the conditions precisely. The current draft states “generally non-refundable” but allows for exceptions; ensure this aligns with your business model.
  3. Payment Gateway Terms: You are using third-party payment gateways. Your T&C should clearly state that you are not responsible for their terms, conditions, or data practices, and users should review those separately.
  4. Service-Specific Details: If you have specific rules for certain types of content (e.g., limits on simultaneous streams for movies, specific device compatibility for games), these should be mentioned or linked within the T&C.
  5. Linking: Ensure your T&C is prominently linked from your website’s footer, during the sign-up process, and before any purchase is finalized.
  6. Accessibility: Make sure the T&C is easy to read and understand, avoiding overly complex legal jargon where possible.
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